Services

Effective program management requires a comprehensive understanding of the entire management process, as well as in-depth knowledge of the skills and experience needed to manage numerous, ongoing, simultaneous tasks. FEFA possesses all of these skills.

In addition to being excellent multitaskers, FEFA’s veteran program managers offer mission-focused management skills. They establish a logical management structure that helps guide the program and streamline processes; they develop budgets and monitor costs to ensure that programs never exceed the financial resources allotted to them; they ensure that everyone understands their roles and responsibilities and that they have the tools and resources needed to get the job done; and they manage timelines with precision.

FEFA knows what it takes to coordinate and prioritize resources and teams to ensure maximum program efficiency. We continually evaluate program processes. Our program evaluations range from simple to complex and may be conducted to determine if a program is meeting expectations; is being implemented as planned; and is on time, within budget, and on track. They also may be used to identify where a program needs to be improved. FEFA uses evaluation results to recommend program modifications and enhance program performance.

FEFA's end-to-end Support Capabilities include:

• Strategic planning
• Organizational design
• Resource assessment and attainment
• Budget development and monitoring
• Schedule monitoring and adherence
• Technical baselines monitoring and compliance
• Performance measurement
• Requirements management
• Scientific services
• Health and clinical services
• Program documentation development and management
• Regulatory review and revisions
• Partnership building

In today’s technology-driven world, an organization’s computing resources and network are among its most vital assets. FEFA offers a full range of information technology (IT) services that enhance the functionality and performance of clients’ computing resources and networks. In addition to improving data access and output, speed, and security, FEFA enables clients to save money and time and take full advantage of the technology they use.

FEFA advocates the mission-driven use of IT. Our IT professionals carefully assess each client’s needs, technical specifications, and cost constraints and time requirements. We then leverage resources within and outside the client’s organization to develop IT infrastructures and solutions that integrate easily into multiple computing and networking environments.

The FEFA team of IT professionals has experience and expertise in the following key areas:

• Systems administration and architecture
• Hardware installation and maintenance
• Help desk development
• Database design and administration and business logic
• Application development
• Business process re-engineering
• Information security
• Website design, development, 508 compliance, and maintenance
• Large-scale project management support through every phase of the information technology lifecycle

From entry-level staff members to seasoned professionals, everyone benefits from training. Targeted, well-planned training not only helps new-to-the-workforce individuals increase their skill sets so they can function effectively in their work assignments, it also enables workforce veterans to refresh and update their skills and learn and adopt best practices. FEFA’s curriculum designers and multilingual training specialists work closely with clients to design customized, culturally sensitive, competency-building programs that meet professional development and standards requirements. The curriculum we develop is tailored to the educational needs of an organization and the learning styles of participants.

FEFA follows the recognized models for training and adult learning. We incorporate training aids and educational materials into all instructional programs. We conduct evaluations to ensure training recipients acquire the knowledge and skills clients need to build and sustain a highly qualified workforce. Our blended learning approach includes instructor-led training, web-based courses, webcasts, video teleconferences, and self-guided and self-paced online classes.

Learning Solutions

FEFA specializes in providing a broad range of creative and innovative learning products and human performance solutions.

Learning solutions are designed to enhance human performance and information management capabilities and they have an end goal to improve training and empower learners to transfer acquired knowledge to their respective performance environments.

Solutions include:

• Custom Course Development
• eLearning Design, Development, Delivery
• Integrated Learning Solutions
• Collaborative Online Learning
• Marketing and Outreach Campaigns
• Enterprise-Wide Learning Portal Development

Spiral Development

From concept definition to project completion, the FEFA team effectively applies a theory-based spiral development approach to analysis, design, development, implementation, and evaluation (ADDIE) of learning solutions.

The importance of research cannot be underestimated—results impact lifestyles and behaviors; scientific innovations; technology, bioengineering; and medical applications. As an ISO 9001:2015 certified corporation we have a strong record of meeting and exceeding the expectations of our clients. With an established process for building a diverse team of scientific and technical professionals we are able to provide the support necessary to ensure your scientific and research programs are successful.

FEFA has implemented satellite recruiting centers in multiple key locations across the United States. The focus of these recruiting centers is to work with organizations and education institutions to identify the top science, math, engineering, technology and research professionals in the country. This allows us to provide the highest caliber candidates available to meet any scientific support needs. Having the satellite recruiting centers enables us to establish direct relationships with these candidates, many of whom are passive candidates. These relationships—established early and cultivated over time—give us a distinct advantage over the other companies attempting to recruit these same skilled candidates.

FEFA provides clinical research services through a highly qualified staff with decades of experience conducting projects scientifically, ethically, and reliably while staying in compliance with all federal and local guidelines. We also have expertise in the fields of regulatory oversight, clinical trial management, and clinical research. Our team has expertise in clinical monitoring, data management, statistical programming, project management, biostatistics, and other scientific fields.

We offer a complete range of quality Investigational Drug Management such as Storage/ Distribution, Clinical Manufacturing, Formulation Development/Stability Testing, Packaging/Labeling, Biological Repository, and Technical Services that we offer to organizations in a very cost effective and timely manner. All operations are performed in strict compliance with regulations.

FEFA’s high rate of repeat business is the best indication to our proactive, innovative approach to global study conduct; we lead the industry in our ability to deliver on-time patient enrollments with the highest quality data.

FEFA provides the following service areas for your studies:

• Clinical Supply Management
• Data Management
• Feasibility
• Medical Affairs
• Medical Writing
• Monitoring
• Pharmacovigilance
• Project Management
• Quality Management
• Recruitment
• Regulatory Consulting
• Statistics
• Trial Support Services

Nearly every industry today is grappling with IT issues surrounding the ever-expanding amount of data; the applications and databases that use data; and the regulations governing how that data is shared. But the healthcare industry faces a unique set of challenges in modernizing its infrastructure. Healthcare Organizations are being tasked with developing and operating solutions that integrate data from a range of patient, clinical, and back office systems to healthcare providers, patients, payers, and technology companies. Federal regulations mandate that data and systems be interoperable and able to be used for electronic health records (EHR) and health information exchanges (HIE) while meeting the requirements of ICD-10 and HIPAA 5010.

As healthcare organizations tackle these projects, the IT project teams need to ensure they have the right tools in place to support the complex infrastructure required to design, build, and run these 24x7 applications and the databases and data on which they rely.

A myriad of problems can arise when developing systems. From the time these applications are being designed, through to production, the IT team is responsible for their performance. Underpinning the performance of these 24x7 applications are the data and databases. FEFA provides the tools needed in every phase of your project, from implementation, to design, to building and running your health IT applications. Our tools accelerate data sharing, increase visibility into data growth, and pinpoint and fix database performance issues to ensure 24x7 uptime.

FEFA provides you the tools to:

• Accelerate data integration and understanding of data sources from disparate applications and systems;
• Increase visibility into data growth patterns with storage and object growth tracking facilities to reactively resolve problems;
• Maximize database performance with diagnostics to proactively pinpoint, diagnose, and optimize poor-performing SQL code;
• Ensure 24x7 uptime through database monitoring and alert notification solutions.